1. Introduction
Thank you for visiting [Your Company Name]. This Shipping and Delivery Policy applies to all digital products purchased through our website. By purchasing our digital products, you agree to the terms outlined in this policy.
2. Digital Product Delivery
- Instant Download: Upon successful payment, digital products are available for immediate download. You will receive a confirmation email containing the download link(s) to the purchased product(s).
- Email Delivery: In addition to instant download, a confirmation email will be sent to the email address provided at checkout with download instructions and links.
- Account Access: If you have an account with us, you can also access your purchased digital products by logging into your account and navigating to the “Downloads” section.
3. Delivery Time
- Immediate Access: Once your payment is confirmed, you will receive access to your digital products instantly.
- Email Confirmation: The email with download instructions is typically sent within a few minutes of payment confirmation. If you do not receive the email within 15 minutes, please check your spam or junk folder. If it’s still not there, contact our support team at info@cncdesignhub.com.
4. Delivery Issues
- Download Problems: If you encounter any issues with downloading your digital product, please contact our support team at info@cncdesignhub.com or Contact Us. We will assist you in promptly resolving any issues.
- Corrupted Files: In the rare event that a downloaded file is corrupted or cannot be opened, please contact us immediately for a replacement file.
5. Refunds and Returns
- Non-Tangible Products: As digital products are non-tangible, they cannot be returned or exchanged. All sales are final.
- Refund Eligibility: Refunds are only granted in cases where the digital product is proven to be defective or if you accidentally purchase the same product twice. Please refer to our Refund Policy for more details.
6. License and Usage
- Personal Use: All digital products purchased are licensed for personal use only unless explicitly stated otherwise.
- Prohibited Actions: Redistribution, resale, or sharing of digital products is strictly prohibited and may result in the termination of your license without a refund.
8. Policy Updates
We reserve the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically to stay informed about our delivery practices.
By purchasing our digital products, you acknowledge that you have read, understood, and agreed to be bound by this Shipping and Delivery Policy.
Thank you for your business!
CNC Design Hub