Refund Policy for Digital Products
Purchase Terms of Agreement
The purchase of digital products, including DXF downloads and online material, is subject to the following terms and conditions.

Consumers are advised to review carefully before making any purchase.
Payment + Refund Policy
All transactions for the purchase of intangible products, DXF File downloads, resource material, and online content are made through payment gateways such as PayPal that use SSL encryption.

These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on are non-refundable or exchangeable.

Since the products made available here are intangible, there is a strict no refund policy.
Physical Kitchness reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings without prior notice.
Delivery of Goods and Services.
If you do not receive the digital product or Download link upon purchasing, you can immediately contact with your transaction/payment details to ensure your product is delivered as soon as possible.

Need help?

Contact us at for questions related to refunds and returns.